Why CUGIC CHAT

Consistent Customer Experience With Just One Solution!

  • CUGIC Live Chat Helping Businesses Convert 3x More Customers.

    CUGIC is a robust live chat software, that businesses use to get in touch with their web visitors in real time and guide them throughout their stay on the website. With features like unique greetings, powerful reporting and customized chat experience, CUGIC enables you to increase your sales and build strong relations with your customers. Its an easy chat software that can be easily integrated on your site, read below to get acquainted with the several benefits the chat offers.

  • POINT CUSTOMERS TO THE RIGHT DIRECTION!

    You have visitors on your site waiting for assistance or just a quick hello. Get in touch with them and give them all the help they need!

  • SATISFY YOUR CUSTOMERS!

    With tools such as unique greetings, canned responses and visitor history at your disposal, you will be easily converting all your visitors into happy paying customers!

  • 8 OUT OF 10 CASES

    ARE SOLVED DURING THE CHAT!

    You won’t have to follow up because the chats are
    resolved on the spot.

  • LIVE CHAT HANDLES WHAT PHONE & EMAILS CAN’T!

    Visitors prefer instant answers instead of writing emails or waiting on the long phone calls.

of customers are highly satisfied with the live chat system.

MONITOR YOUR
AGENT’S PERFORMANCE!

CUGIC live chat support service allows you to evaluate and measure your agent’s performances.

TALK MORE & SAVE MORE!

Handle multiple chat conversations at one time and reduce service cost. 1 chat
agent talks 10 times more people than a phone agent.

  • CHAT ON THE GO!

    Chat from desktop or mobile and resolve queries while commuting. 40% of the visitors come to your website through cellphones. It is essential to have a responsive live chat system which can help you determine the device your customer is using to visit your website.

  • BREAK THE
    LANGUAGE BARRIER!

    Greet customers in their own way for better customer engagement. CUGIC multilingual chat feature makes it easy for the domestic and international clients to come and interact in their native languages without any trouble.

CUSTOMER TESTIMONIALS

Britney Gaga
Support

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Philip Wolfe
Agent

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Cerald Gregory
Sales Team Lead

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

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