You can now integrate your CUGIC chat with Facebook and keep a check on all your wall posts, comments and private messages. Everything is tracked and transformed into tickets so your customer suport agents can respond professionally. You also get notified when a complain is created on facebook allowing you to handle negativity with utmost care.
Integrate with Twitter
Increase followers and manage
CUGIC live chat also gets easily connected on Twitter enabling you to monitor your brand and respond to tweets that require actions. Responses are directly
sent as tweets.
Connecting with Twitter enables you to do brand monitoring and respond to tweets that require action. Responses are directly sent as tweets.