How to Manage CUGIC Dashboard?
Manage your profile and organize chat through CUGIC dashboard.
You can set the language to interact with your visitors in their native language for better engagement.
You can set the notification sound for every new message received.
By enabling the satisfaction rating option, you will allow your visitors to rate the chat with the agents.
You can select the option of hiding the chat widget from the visitor. This is done or direct engagement with the visitors. Sometimes you don’t want to show the chat option to the customers because agents reach out to the visitors themselves by looking at their behavior throughout their stay on the website.
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