Analytics to Measure and Understand
Overvew Dashboard Enables You To:
Make Teamwork Efficient
Measure team’s performance considering their workload capacity
Monitor Every Move
Learn how customers are using the website, products and other support mediums
Measure Customer Satisfaction
Learn which customers are happy and which of them need extra TLC
Data in detail
Customers reach out to you for various reasons- browsing your website, trying your product or when they are stuck while online shopping. Overview
dashboard brings the data from every step in order to make you understand and improve customer experience.
Instant Access to Analysis
Dashboards from CUGIC allows you to access the analysis that matter the most for support team and customer experience. The interactive drill-ins
and user friendly interface surface the valuable information that customers look for the most.
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BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL