(+1) 201-366-6036
(+1) 201-366-6036

MANAGE LIVE CHAT

Offering a fully managed 24/7 Live Chat system which proactively
interacts with your visitors to deliver more sales.

CUGIC also offers managed chat solutions to clients who are looking for their web visitors to be handled professionally. We don’t just give you our chat software but also our best human resources take care of your web queries converting them into potential leads or customers.

  • Do you need
    managed chat
    support?

  • What We Do

  • why choose
    CUGIC?

  • CUGIC
    Features

  • How do we get
    activated?

  • Pricing
    PLANS

Do you need managed chat support?

If you are facing these issues, then definitely you need managed chat support

  • Do you have few employees to operate your Live Chat?

  • Are your employees not trained to perform Live Chat?

  • Do your employees find it difficult to answer customer queries?

  • Are your business hours too limited to perform Live Chat 24/7?

  • Is your outsourced Live Chat not generating the desired results?

What We Do

  • ENGAGE

    We ensure that we engage with maximum customers in real time to boost customer satisfaction and revenue generation.

  • SELL

    We use our expert team of agents to satisfy maximum online visitors and convert them into happy paying customers.

  • NOTIFY

    Once the customer is converted into a lead, we will notify you about the lead generation.

  • Why Choose CUGIC

    • Quality Services

      We will pro-actively treat your
      customers as our own, and provide a
      seamless, first-class live website chat
      service 24 x 7.

    • Excellent Support

      We regularly receive over 95%
      satisfaction ratings from our happy
      clients because we save them time &
      money.

    • Experienced Staff

      We only deploy experienced and
      well-informed live chat operators on
      your website to handle customers’
      queries.

    • More Customer Engagement

      With CUGIC live chat support
      businesses can interact with multiple
      customers at one time, hence
      increases customre engagement.

    • Affordable Plans

      Managed live chat service aren’t just
      for big business anymore. Our low
      price makes it affordable for
      everybody.

    • More Sales

      Live chat maximises conversations
      and provide customers with the
      required help. Therefore, live chat walks
      customers all the way through
      their purchase, ensures full shopping
      carts with successful check outs.

CUGIC FEATURES

  • CRM Integration

    Our technology seamlessly integrates with the existing CRM software so customer and revenue management is never an issue.

  • Multilingual Support

    Our Live Chat service supports multiple languages to cater to a wider audience across the globe.

  • Monitor your visitors
    and chat Involve

    Monitor every chat in real time and jump in whenever you feel like.

  • Business Intelligence
    Reports

    Our powerful Business Intelligence reports make it easier for you to look at your business performance so you always stay in control.

  • Re-Engagement

    Our interface will re-engage the visitors who visited your website previously and offer them with relevant content.

  • Fully Responsive

    Be it a desktop, tablet or mobile – our chat windows are totally responsive to deliver optimum customer experience on every platform.

  • Customization

    Our software is fully customizable as per your website design and theme. It also allows you to promote new offers and packages in real time to your website visitors.

  • Cross Platform Support

    Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.

How do we get activated?

Its is a simple 4 step process which is easy to activate.

  • 01
    Getting Onboard

    Our in-house customer support team
    will help you bring potential customers
    onboard through a simple sign-up
    process which will lead towards the
    next step of activation.

  • 02
    Knowledge Base Creation

    We develop knowledge base to get a
    smart and personalized chat support
    system to meet every business
    requirement regardless of
    its nature..

  • 03
    Agents Training

    We train our agents smartly who can
    familiarize themselves with the nature
    of your business, products and
    services through the developed
    knowledge base.

  • 04
    Go Live

    We are all set to go meet your website
    visitors with the help of our expert
    agents and guarantee increased sales
    leads with our customer engagement
    practices.

CUGIC Pricing Plans

For small and bigger companies
Standard
For small businesses, just getting started
$ 199
  • 2 Concurrent Chat(s)
  • 2 agent account(s)
  • 30-day chat history
  • Embedded chat window
  • Data security
Growth
For expanding firms that are gaining momentum
$ 299
  • Unlimited Chats
  • Unlimited agent accounts
  • Unlimited chat history
  • Pop-up or embedded chat window
  • Data security
  • 4 Departments
  • 4 Triggers
  • Basic Reports
  • Basic chat customization
Premier
The most complete live chat solution available.
$ 499
  • Unlimited Chats
  • Unlimited agent accounts
  • Unlimited chat history
  • Pop-up or embedded chat window
  • Advanced Data security
  • Unlimited Departments
  • Unlimited Triggers
  • Advanced Reports
  • Basic chat customization
  • API Integration
Enterprise
Perfect for large-scale businesses.
$ 1099
  • Unlimited Chats
  • Unlimited agent accounts
  • Unlimited chat history
  • Pop-up or embedded chat window
  • Advanced Data security
  • Unlimited Departments
  • Unlimited Triggers
  • Advanced Reports
  • Custom Logo In Chat Window
  • Real-Time Monitoring
  • Agent Activity
  • Dedicated Account Manager
  • Widget Unbranding

CUSTOMER TESTIMONIALS

Britney Gaga
Support

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Philip Wolfe
Agent

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Cerald Gregory
Sales Team Lead

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

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