What CUGIC Offers?
Revive your wanderlust & unleash the explorer inside you!
Customer loyalty, retention and positive word of mouth is really important in the travel industry. CUGIC lets agents and potential visitors connect with each other via chat. CUGIC Live Chat Service offers travel agencies and other leisure companies to connect with the clients directly and discuss the travelling options with them.
Potential travelers handled simultaneously
Do you know? CUGIC can manage more than 5 chats at one time which is lesser thanthe time spent on one telephone conversation.
CUGIC offers a chat console where agents handle different ongoing chats under one roof. It saves time and the
agent does not have to switch windows again and again for multiple visitors.
CUGIC- Boosting Travel Industry Smartly
10%
Increased Online Bookings
75%
Chats Converted into Leads
1500+
Happy Travelers
Initiate an engaging chat session!
CUGIC proactive chat feature provokes visitors to share their queries with you. You can reach out to your customers by setting up an automated chat pop up to greet them and make them feel free to talk about their destinations and travelling options.
Provoking visitors to plan impulsive trips!
CUGIC offers canned responses to answer common questions and avoid writing the same response repeatedly. Respond to visitors’ queries regarding travel fees, top destinations, holiday packages or visit photos with a few keystrokes. Visitors always appreciate instant and prompt replies.
CUGIC- Boosting Travel Industry Smartly
Provide pertinent information
Save customer’s time & money
Increase leads & customer base
Increase customer retention
Value Added Features
Show off your business creatively!
CUGIC allows you to customize the live chat box to match with your brand. Use your theme colors, images and text to give your chat widget a personalized and creative look.
Read your customer's mind
CUGIC’s real time typing view feature allows you to see what the customer is really typing even when they don’t hit the send button. This feature will show if the customer is really serious about the deal and will also prepare you to answer them accordingly.
In-depth customer analysis!
In depth customer analysis is offered by CUGIC so travel agents can track customer behavior and identify their queries beforehand.
Measure Your agent's efficiency!
Manage agents in an effective manner. Keep a track of the chat that end up with a booking and also see how promptly your agents respond to the customers.
CUSTOMER TESTIMONIALS
Britney Gaga
SupportUpon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.
Philip Wolfe
AgentUpon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.
Cerald Gregory
Sales Team LeadUpon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.
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