CUGIC | Online Medical Assistance For Healthcare Industry

Smart & Secure Live Chat Services for Healthcare industry

Interact with your patients and offer them the best services and treatments via CUGIC live chat. You can now schedule online appointments and talk to your doctors whenever need arises.

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A chat Platform which is

Customers always have questions when it comes to medical procedures. Having a live chat software on your website, you will able to answer the questions that could lead towards positive user experience. Many medical and healthcare professionals use CUGIC for increased visitor engagement.

CUGIC brings together the modern state-of-the-art chat support system for healthcare industry. Interacting with the patients directly boosts the retention and satisfaction level as they are taken care of instantly.

CUGIC lowers office cost, keeps your business organized and enhances doctor-patient relationship. Your business can do better by delivering better customer services to maximum patients in minimum time. Visitors can easily consult doctors as they can communicate with the patients directly. CUGIC live chat software is affordable and easy to use.

What CUGIC Offers?

Medical aid provided online

People nowadays prefer booking an appointment via chat or text messages because they don’t have time to make a phone call with long holds. CUGIC offers 24/7 live chat system to schedule appointments, answer health related questions and field new patient inquiries to improve connectivity with the patients.

CUGIC- Capturing new patients efficiently

71%

of patients would chat
instead of making a phone call

40+

medical officers
miss phone calls

63%

of customers return to
website that offer live chat

98%

of website visitors will leave your
website if they aren’t responded instantly.

E-visits from anywhere!

CUGIC allows you to consult your physicians from any device. Patients can easily connect with their consultants
from anywhere and get their appointments booked on the go.

Gain practice efficiency by serving multiple customers

Handling one customer at a time might lead towards a decline in revenue. With the help of CUGIC multiple
chat option you can handle different customers at the same time. This will not only enhance customer
service for your patients but also help customer representatives to work efficiently.

Who is using CUGIC chat services for healthcare?

Front Desk

Schedule appointments and answer healthcare related questions instantly. Avoid backlog of missed calls and voicemails by being available 24/7, hence improve communication with patients for increased efficiency.

Home Nursing Staff

Let’s patients connect directly with nurses and other care takers. Establish stronger connections for enhanced care.

Accounting & Billing

Say goodbye to long phone calls and connect directly with patients for improved connectivity. Allow accounting/billing department to deal with patients instantly and efficiently via chat system.

Value Added Features

Customer insights on your fingertips!

The data analysis overview offered by CUGIC to the medical professionals allows them to check the patient data and queries in a secured environment. This practice is highly useful for the returning customers as it will give a quick summary of customer services activities and interactions.

Multiple language support for patients worldwide

Customers feel more comfortable when you speak to them in their language. Keeping this in mind, CUGIC offers chat option in 42 languages. Strengthen the patient-doctor relationship by greeting international and domestic patients in their native languages.

Chat your way with flexible customization!

CUGIC allows you to customize the chat widgets and show off your deals or new offerings. You can also change the theme of the widget as per the nature of the business.

CUSTOMER TESTIMONIALS

Britney Gaga

Support

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Philip Wolfe

Agent

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Cerald Gregory

Sales Team Lead

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

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