KNOWLEDGE BASE

Setting up CUGIC Chat

If you've filled all the available agent seats in your CUGIC, you can add more agents by purchasing additional agent seats. If you're not able to adjust your subscription using either of the sets of steps below, contact your account manager.

For some accounts, you can also purchase agent seats on-the-fly while adding agent user profiles or creating a ticket. If you're not able add agent seats using these steps, contact your account manager.

To add agent seats:

Click on the profile on setting tab and view Agents

On All Agents Screen click on “Add Agent” tab on the top-right corner

Connect with Us

We would love to answer your questions if you have any queries.

START YOUR 14 DAY FREE TRIAL NOW

BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL