Alternative for OLARK | CUGIC

OLARK VS. CUGIC

Get more from a chat engine than what Olark offers

Features that will take your interactions with your customer to another level! Know what
you have been missing in live chat

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  • 1. Chat On-The-Go

    Don’t get tied to your desk with your PC or laptop. CUGIC provides you apps for both iOS and Android to keep you free!

    Prompt reply to your customer’s queries is the key to a successful business. CUGIC helps you in getting your daily tasks done and provide assistance to the visitors on your website at the same time. With the CUGIC app, you are virtually always available for your customers instead of directing them to email and addressing their queries later, losing potential customer’s interest in your product.

  • 2. Real-Time Typing View

    Ever wondered what your visitor was actually typing but changed his/her mind and typed something else?

    With CUGIC’s chat, you can see what the visitor is typing in Real-Time, even when they choose not to send it, giving you a window to peek in your customer’s mind. This gives you an opportunity to understand their queries and addressing them, converting prospective customers.
    This feature also buys you more time to think about the queries and provide the most appropriate assistance during the chat session.

  • 3. Retrieve User Profiles

    Lets you get Real Time Access to Visitors Profiles from their email addresses

    CUGIC gives you a unique feature to help you acquire more information about the visitor before even initiating the chat. This will help you in understanding your visitor’s profile and planning your approach accordingly. When a customer signs in with a valid email address, CUGIC retrieves the user's basic profile information linked to the respective email id, helping you in knowing your visitor better.

  • 4. Multimedia Integration

    Allow customers to speak to you in a much
    personalized manner

    With features such as emojis, attachments of media and text files, screen sharing and
    video conferencing, the landscape of an agent-customer communication
    will no longer be the same

  • 5. Visitor Categorization

    Providing contemporary chat experience in a much organizedand categorized style

    Gone are the days of feeling confused about which customer you spoke to last or which requires immediate response, Cugic provides information categorically about queued visitors, visitors who have just arrived, visitors who are already chatting and visitors who have left the webpage

Feeling Convinced Yet?

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More and more businesses today are converting their web traffic into sales, become a part of this change and convert your visitors into customers

CUSTOMER TESTIMONIALS

Vanessa Taylor
Support

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Scott Davis
Agent

We are lucky to have CUGIC Chat on our website. It helped us manage the excessive traffic during the seasonal sales.

Anderson Carter
Sales Team Lead

Best chat that we have used ever. Through CUGIC we have increased our conversion rates and we are looking forward to breaking all past sales records. CUGIC is highly recommended!

    START YOUR 14 DAY FREE TRIAL NOW

    BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL