
OLARK VS. CUGIC
Get more from a chat engine than what Olark offers
Features that will take your interactions with your customer to another level! Know what
you have been missing in live chat

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1. Chat On-The-Go
Don’t get tied to your desk with your PC or laptop. CUGIC provides you apps for both iOS and Android to keep you free!
Prompt reply to your customer’s queries is the key to a successful business. CUGIC helps you in getting your daily tasks done and provide assistance to the visitors on your website at the same time. With the CUGIC app, you are virtually always available for your customers instead of directing them to email and addressing their queries later, losing potential customer’s interest in your product.
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2. Real-Time Typing View
Ever wondered what your visitor was actually typing but changed his/her mind and typed something else?
With CUGIC’s chat, you can see what the visitor is typing in Real-Time, even when they choose not to send it, giving you a window to peek in your customer’s mind. This gives you an opportunity to understand their queries and addressing them, converting prospective customers.
This feature also buys you more time to think about the queries and provide the most appropriate assistance during the chat session.
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3. Retrieve User Profiles
Lets you get Real Time Access to Visitors Profiles from their email addresses
CUGIC gives you a unique feature to help you acquire more information about the visitor before even initiating the chat. This will help you in understanding your visitor’s profile and planning your approach accordingly. When a customer signs in with a valid email address, CUGIC retrieves the user's basic profile information linked to the respective email id, helping you in knowing your visitor better.
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4. Multimedia Integration
Allow customers to speak to you in a much
personalized mannerWith features such as emojis, attachments of media and text files, screen sharing and
video conferencing, the landscape of an agent-customer communication
will no longer be the same
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5. Visitor Categorization
Providing contemporary chat experience in a much organizedand categorized style
Gone are the days of feeling confused about which customer you spoke to last or which requires immediate response, Cugic provides information categorically about queued visitors, visitors who have just arrived, visitors who are already chatting and visitors who have left the webpage
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Feeling Convinced Yet?
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More and more businesses today are converting their web traffic into sales, become a part of this change and convert your visitors into customers
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BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL