Alternative for LiveChat | CUGIC

LIVECHAT VS. CUGIC.

Unable to identify the right people on your website with LiveChat

Features that will take your interactions with your customer to another level! Know what
you have been missing in live chat.

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  • 1. Call center

    Typing isn’t expressive enough? Do you feel the urge to call your customer and explain your point-of-view than typing?

    With CUGIC chat, you get the additional feature of audio and video calls. This saves you from purchasing and installing expensive calling services or using multiple software to interact with your customers. You don’t even have to download any third-party software for video calls. All you need is an internet connection, a phone and a CUGIC account to start off.

    You can also purchase a +1-800 customer service number and get a step ahead of your competition.

  • 2. Visitor Tag reports

    Tired of maintaining Excel sheets with customer interactions for future reference? CUGIC relieves you from this hectic task

    Say hello to super automation. With CUGIC’s chat engine, you can see a report of added tags to all tickets from a specific time range. This will save your time that you had to spend recording and then searching in order to address customer queries. Not only this, your individual entries can be sorted by time range, department, channel and agent, providing you complete control over your customer queries.

    Moreover, these Tag Reports can be exported to a CSV file so you can present and share it comfortably.

  • 3. Retrieve User Profiles

    Lets you get Real Time Access to Visitors Profiles from their email addresses

    CUGIC gives you a unique feature to help you acquire more information about the visitor before initiating the chat. This will help you in understanding your visitor’s profile and planning your approach accordingly. When a customer signs in with a valid email address, CUGIC retrieves the user's basic profile information linked to the respective email id, helping you in knowing your visitor better.

  • 4. Payment / Billing Confidentiality

    Keep your transaction private from your agents
    & supervisors

    Instead of supervisors and agents having access to the payment information provided to
    purchase chat service, only we now at, Cugic, provide the payment confidentiality edge
    whereby just the purchaser can view the payment / car details provided to purchase the
    service

Feeling Convinced Yet?

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BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL

More and more businesses today are converting their web traffic into sales, become a part of this change and convert your visitors into customers

CUSTOMER TESTIMONIALS

Vanessa Taylor
Support

Upon integration of Cugic, we have witnessed a rise in the number of our prospective customers and it has allowed us to enhance the quality of the conversations with the traffic on our website.

Scott Davis
Agent

We are lucky to have CUGIC Chat on our website. It helped us manage the excessive traffic during the seasonal sales.

Anderson Carter
Sales Team Lead

Best chat that we have used ever. Through CUGIC we have increased our conversion rates and we are looking forward to breaking all past sales records. CUGIC is highly recommended!

    START YOUR 14 DAY FREE TRIAL NOW

    BASIC SETUP | USER-FRIENDLY DASHBOARD | UNLIMITED POTENTIAL